Restaurant Operations Manual: Editable SOP Template

How we open, serve and close, written down once. An editable operations manual with step-by-step procedures and checklists, ready for your times, names and rules.

What's inside

• Opening: building, kitchen, front of house and bar checklists, and a pre-shift briefing with a briefing sheet
• Service: steps of service with timings, allergy orders, kitchen and floor communication, reservations and no-shows
• Cash: float, till rules and end-of-day cash-up
• Complaints: a clear procedure and what the team can offer without asking
• Our team: uniform and hygiene, rota and breaks, training new starters
• Safety: accidents, fire, deliveries and storage
• Closing: kitchen, front of house and bar checklists, and locking up
• Key contacts page and a read-and-understood sign-off sheet

Good to know

• Every procedure follows the same layout: purpose, who, when, steps and the standard
• Opens in Word and Google Docs; A4. Highlighted text marks what to replace
• Includes a PDF to read before you edit

Works well with

• Staff Onboarding Pack
• Food Safety Logs

Read: Your new hire's first week

All 25 tools in one download: Complete Restaurant Collection

Created by Kali Safwat for The Off-Menu Circle.

Digital download (.zip with .docx and .pdf). You'll receive the files instantly after purchase.